Trouble With Your PES File?
If you are having trouble with your embroidery machine not reading your PES file, dont worry. Help is here!
Abigail Michelle saves 4x4 and 5x7 sizes in PES version 1. The 6x10 and 8x8 sizes are saved in PES version 4. Please check your software to be sure your software/machine can read these versions.
If you are having trouble, these tips can help.
First, check the actual size of the design you are trying to load. Did you know the Brother 4x4 hoop actually only measures 3.94" x 3.94"?
If your design will fit into your hoop specifications but still wont load onto your machine or into your software it is most likely because the design is saved in a newer version of PES than your machine can read.
Fortunately, there is an easy fix!
The Brother ® website offers a free download in their support section for PES users who need to upgrade their machines to read the newer PES format.
Choose your specific software from the drop down box and follow the prompts to find your update. Download it to the proper area of your computer where you can find it, click on it and install the update.
Click on the screenshot below to bring you to the Brother® download area.
If you need further help please contact Brother® support.
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